Pharmacy First: Impetigo
How to assess and treat impetigo under the NHS Pharmacy First service, including the topical-versus-oral decision, when to use hydrogen peroxide versus fusidic acid, when to refer, and essential contagion advice.
About this service
Impetigo is a superficial bacterial skin infection caused by Staphylococcus aureus and sometimes Streptococcus pyogenes.1 It is highly contagious and most common in children, though it can affect any age group. The NHS Pharmacy First pathway covers non-bullous impetigo in children aged 1 year and over and adults who are systemically well.
The pathway has a clear treatment structure based on how many lesions are present. Localised impetigo (3 or fewer lesions or clusters) is treated topically: hydrogen peroxide 1% cream (Pharmacy First protocol 3a) is first line, and fusidic acid 2% cream (PGD 3b) is second line only when hydrogen peroxide is unsuitable or has not worked.1,2,3 Widespread impetigo (4 or more lesions or clusters) requires oral treatment: flucloxacillin (PGD 3c) is first line; clarithromycin (PGD 3d) if there is confirmed penicillin or beta-lactam hypersensitivity; erythromycin (PGD 3e) for pregnant individuals aged 16 and over where flucloxacillin is not appropriate due to penicillin hypersensitivity.4,5,6
Bullous impetigo is entirely outside this pathway. It requires referral to a GP and must not be treated under any Pharmacy First impetigo PGD or protocol. The ability to distinguish non-bullous from bullous impetigo is therefore a core clinical requirement for delivering this service.
Who to offer the service to
Include
- Aged 1 year and over
- Non-bullous impetigo confirmed (see clinical features below)
- Systemically well (not unwell, no fever, no systemic signs)
- NHS eligibility requirements apply
Exclude
- Under 1 year old: outside the Pharmacy First pathway. Refer to GP.
- Pregnancy under 16: excluded. Pregnant individuals aged 16 and over with widespread impetigo and penicillin hypersensitivity may be treated under erythromycin PGD 3e. Erythromycin is not the default for all pregnant patients.
- Currently breastfeeding with impetigo lesions on the breasts: excluded. If lesions are elsewhere, topical and oral treatments may be used with monitoring and with advice to avoid direct contact between the infant and the lesions.
- Bullous impetigo: refer to GP urgently. Do not treat under any Pharmacy First impetigo PGD or protocol.
- Severely immunocompromised: refer to A&E urgently.
- Immunosuppressed (any degree, including patients on immunosuppressant medicines or long-term steroids) with localised impetigo: refer to GP or prescriber same day. Do not supply topical treatment under this pathway.
- Immunosuppressed with widespread impetigo: refer to A&E urgently.
- Recurrent impetigo (2 or more episodes in the same year): refer to GP.
- Active underlying skin condition that is currently uncontrolled: active eczema, contact dermatitis, scabies, chickenpox, or eczema herpeticum. Refer to GP.
- Failed previous oral antimicrobial treatment for this episode, or failed any antimicrobial other than hydrogen peroxide: refer to GP. Note: a patient who has tried hydrogen peroxide and not improved may still receive fusidic acid (PGD 3b second line), provided impetigo remains localised and all other eligibility criteria are met.
- Known MRSA colonisation or infection (applies to oral PGDs 3c, 3d, 3e): refer to GP.
- Known liver disease or previous flucloxacillin-associated jaundice (applies to oral flucloxacillin): refer to GP.
- Signs of a more serious illness: large blisters, pus, severe swelling, severe pain, spreading redness, or suspected cellulitis or Staphylococcal scalded skin syndrome: refer to A&E urgently.
- Systemically unwell: refer to GP or A&E depending on severity.
- Sepsis suspected: call 999.
How to deliver the service
- Confirm the diagnosis and exclude bullous impetigo Impetigo presents as small vesicles or pustules that rupture quickly and leave golden or honey-coloured crusts, typically around the nose and mouth or on the limbs. Bullous impetigo is characterised by larger fluid-filled blisters (1-2cm) that persist for 2-3 days before rupturing to leave a thin flat yellow-brown crust. If the lesions look more like blisters than crusts, or if the crust is thin and flat rather than thick and honey-coloured, consider bullous impetigo and refer to GP rather than treating. Do not supply any Pharmacy First treatment for bullous impetigo.
- Count the lesions and determine topical or oral treatment 3 or fewer lesions or clusters: localised impetigo, treat topically. 4 or more lesions or clusters: widespread impetigo, treat orally. Check for active underlying skin conditions (active eczema, scabies, chickenpox, eczema herpeticum) which exclude the patient from this pathway. Confirm the patient is systemically well.
- For localised impetigo: select the correct topical treatment Hydrogen peroxide 1% cream (Crystacide, protocol 3a) is first line. Apply up to three times daily for 5 days. Note: use in children aged 1 year to under 2 years and in those aged 12 to 17 years is off-label, but it is supported by NICE NG153 and included in the NHS England protocol. Document this as part of informed consent where applicable. Fusidic acid 2% cream (PGD 3b) is second line only: use it if hydrogen peroxide is unsuitable (for example impetigo around the eyes) or has been tried and has not worked and impetigo remains localised. Do not supply fusidic acid if the patient smokes or cannot stay away from open or naked flames: this is a PGD exclusion because of severe burns risk. Fabric that contacts fusidic acid cream remains a fire hazard even after washing; counsel the patient on this. Before supplying fusidic acid, ask specifically whether the patient has ever used fusidic acid cream before for any condition: any previous use for any indication is an exclusion due to resistance risk.
- For widespread impetigo: select and check the correct oral treatment Flucloxacillin (PGD 3c) is first line. Before supplying, check the following. Contraindicated medicines: methotrexate, probenecid, and voriconazole must not be used concurrently. Paracetamol and HAGMA risk: do not supply flucloxacillin if the patient has recent or current paracetamol use and risk factors for high anion gap metabolic acidosis, such as malnutrition, sepsis, or renal impairment. Refer to a prescriber. Other checks: warfarin (INR monitoring advised), known liver disease or previous flucloxacillin-associated jaundice (both excluded), CKD stage 5 (refer to GP), and oral typhoid vaccine timing (flucloxacillin may reduce its effectiveness). Counsel on empty stomach dosing: 1 hour before food or 2 hours after food. For children who find the taste difficult, the dose may be mixed with a small amount of water or fruit juice and given immediately.
If confirmed penicillin or beta-lactam hypersensitivity: use clarithromycin (PGD 3d). Children aged 1-11 years: dose by weight using BNF for Children. Aged 12-17 years and adults: 250mg twice daily for 5 days. Before supplying, screen for the following four categories of risk. QT-prolonging medicines: do not supply if the patient takes terfenadine, astemizole, pimozide, cisapride, ergot derivatives, mizolastine, quinine, hydroxychloroquine, or any other medicine that prolongs the QT interval; also exclude if there is known QT prolongation, ventricular arrhythmia, or known electrolyte disturbance (hypokalaemia or hypomagnesaemia). CYP3A4 contraindications: lercanidipine is contraindicated; simvastatin and lovastatin must not be used concurrently; colchicine and lomitapide require individual assessment. Interacting medicines requiring referral or monitoring: warfarin and anticoagulants (increased bleeding risk, monitoring needed); ivabradine and quetiapine (refer to prescriber); digoxin (increased plasma levels). Strong CYP3A4 inducers (such as rifampicin, carbamazepine, phenytoin): these may reduce clarithromycin efficacy; refer to prescriber. Additional exclusions: known myasthenia gravis (do not supply, refer to prescriber); CKD stage 4 or 5; severe liver disease; current long-term macrolide use; ketogenic diet; pregnancy or suspected pregnancy; oral typhoid vaccine timing issue.
If pregnant (aged 16 and over) with confirmed penicillin hypersensitivity: use erythromycin (PGD 3e). Dose: 500mg four times daily for 5 days, taken with water just before or with food. Erythromycin is excluded if the patient has: known myasthenia gravis; QT prolongation or ventricular arrhythmia; QT-prolonging medicines; hypokalaemia or hypomagnesaemia; known heart disease; porphyria; CKD stage 5; known or suspected liver disease; potentially hepatotoxic medicines; current long-term macrolide use; ketogenic diet; oral typhoid vaccine timing issue; or medicines where concomitant erythromycin is contraindicated, including lercanidipine, ivabradine, quetiapine, and lomitapide. Do not supply erythromycin to non-pregnant patients or to pregnant patients who can tolerate flucloxacillin. - Give contagion advice and safety net Impetigo is highly contagious. The patient is no longer contagious 48 hours after starting treatment, or when lesions are healed, dry, and crusted if no treatment is given. Advise: stay away from school or work until no longer contagious, inform the school or nursery, wash hands before and after applying cream, wash flannels, sheets, and towels at a high temperature, and wipe toys with detergent and warm water. Food handlers are required by law to inform their employer immediately.7 If you suspect a significant local outbreak (for example in a school, nursery, care home, or similar setting), consider informing the local health protection team or consultant in communicable disease control. Safety netting: seek urgent help if lesions spread rapidly, new blisters appear or existing ones enlarge, or the patient becomes systemically unwell.
Treatment outcome by presentation
| Result | Action | Urgency |
|---|---|---|
| Bullous impetigo (blisters, thin flat crust) | Refer to GP urgently. Do not supply any Pharmacy First treatment. | Refer to GP |
| Complications: large blisters, pus, severe swelling, spreading redness, suspected cellulitis or scalded skin syndrome | Refer to A&E urgently. | A&E urgently |
| Localised (3 or fewer lesions), first presentation | Hydrogen peroxide 1% cream (Crystacide, protocol 3a): up to three times daily for 5 days. | Topical: H2O2 |
| Localised, H2O2 unsuitable or has not worked | Fusidic acid 2% cream (PGD 3b): up to three times daily for 5 days. Only if no previous use for any indication. Not for smokers or those near naked flames. | Topical: fusidic acid |
| Widespread (4 or more lesions), no penicillin allergy | Flucloxacillin oral (PGD 3c): four times daily for 5 days, empty stomach. Dose by age. | Oral: flucloxacillin |
| Widespread, confirmed penicillin or beta-lactam hypersensitivity | Clarithromycin (PGD 3d): 250mg twice daily for 5 days (adults and 12-17 years); by weight for children 1-11 years. | Oral: clarithromycin |
| Widespread, pregnant (16 and over), penicillin hypersensitivity | Erythromycin (PGD 3e). Not for non-pregnant patients or those who can tolerate flucloxacillin. | Oral: erythromycin |
Clinical Features: Non-Bullous versus Bullous Impetigo
Distinguishing non-bullous from bullous impetigo is essential. Bullous impetigo is outside this pathway and requires GP referral.
| Feature | Non-bullous (in pathway) | Bullous (refer to GP) |
|---|---|---|
| Appearance | Small vesicles or pustules that quickly rupture and crust over | Fluid-filled blisters (1-2cm diameter) that persist for 2-3 days before rupturing |
| Crust | Thick golden or honey-coloured crusts | Thin, flat, yellow-brown crust after rupture |
| Distribution | Often face (around nose and mouth) or limbs | Can occur anywhere, including trunk |
| Action | Treat under Pharmacy First PGD (topical or oral depending on lesion count) | Refer to GP. Do not treat under this pathway. |
Treatment Decision by Lesion Count
Count lesions or clusters at assessment. The lesion count determines whether topical or oral treatment is appropriate.
| Presentation | First-line treatment | Alternative / special circumstances |
|---|---|---|
| Localised: 3 or fewer lesions or clusters | Hydrogen peroxide 1% cream (Crystacide, protocol 3a): apply up to three times daily for 5 days | Fusidic acid 2% cream (PGD 3b): second line only. Use only if hydrogen peroxide is unsuitable (e.g. impetigo around the eyes) or has been tried and has not worked. Do NOT supply if the patient smokes or cannot stay away from naked flames: exclusion. No previous use for any indication. |
| Widespread: 4 or more lesions or clusters | Flucloxacillin oral (PGD 3c): four times daily for 5 days, empty stomach. Dose by age: 1 to under 2 years 125mg; 2 to 9 years 250mg; 10 years and over 500mg. | Clarithromycin (PGD 3d) if confirmed penicillin or beta-lactam hypersensitivity: children aged 1-11 years by weight (BNF for Children); aged 12-17 years and adults 250mg twice daily for 5 days. Erythromycin (PGD 3e) for pregnant individuals aged 16 and over where flucloxacillin is not appropriate due to penicillin hypersensitivity only. |
| Bullous impetigo (any extent) | Outside this pathway | Refer to GP urgently. Do not supply any treatment under any Pharmacy First impetigo PGD or protocol. |
Flucloxacillin Doses for Widespread Impetigo (PGD 3c): four times daily, empty stomach, 5 days
Take 1 hour before food or 2 hours after food. Check for interactions before supplying: methotrexate, probenecid, and voriconazole are contraindicated. In patients at risk of high anion gap metabolic acidosis (malnutrition, severe renal impairment, or sepsis) with recent or current paracetamol use, flucloxacillin is excluded under PGD 3c: refer to a prescriber.
| Age group | Flucloxacillin dose | Notes |
|---|---|---|
| 1 year to under 2 years | 125mg four times daily for 5 days | Oral solution available. If a child cannot tolerate the taste, the dose can be mixed with a small amount of water or fruit juice immediately before giving. |
| 2 to 9 years | 250mg four times daily for 5 days | Oral solution or capsules. Mix with water or juice if needed for compliance. |
| 10 to 17 years and adults | 500mg four times daily for 5 days | Four times daily, not twice daily. |
Recording and submission
- Complete the consultation record contemporaneously on PharmOutcomes.
- Key information to record:
- Patient name, date of birth, NHS number (where available)
- Lesion count and distribution: number of lesions or clusters and anatomical location
- Lesion type confirmed: non-bullous (crusted) or bullous (blistered). If bullous: referral documented.
- Systemically well confirmed
- Immune status confirmed: not immunosuppressed or severely immunocompromised (or referral documented)
- Active underlying skin condition excluded
- Recurrent impetigo excluded (first episode this year or none in the past year)
- Treatment pathway selected and rationale: localised topical (H2O2 or fusidic acid) or widespread oral (flucloxacillin, clarithromycin, or erythromycin)
- For fusidic acid: previous use for any indication excluded, fire hazard assessed (smoking or open flames)
- For flucloxacillin: penicillin allergy status confirmed, drug interactions checked (methotrexate, probenecid, voriconazole, warfarin), paracetamol/HAGMA risk checked where relevant, liver disease excluded, CKD stage 5 excluded, oral typhoid vaccine timing checked
- For clarithromycin: penicillin or beta-lactam hypersensitivity basis documented, QT-prolonging medicines checked, CYP3A4 contraindications checked (lercanidipine, simvastatin, lovastatin), interacting medicines reviewed (warfarin, ivabradine, quetiapine, digoxin), myasthenia gravis excluded, hepatic or renal impairment considered
- For erythromycin: pregnancy confirmed, penicillin hypersensitivity confirmed, gestational age documented where possible, contraindicated medicines checked (lercanidipine, ivabradine, quetiapine, lomitapide)
- Medicine supplied: name, strength, dose, frequency, duration, quantity, batch number, expiry date, PGD number
- Verbal consent to supply obtained and recorded
- Contagion advice given: school or work exclusion, hygiene measures, food handler notification if applicable
- Safety netting provided and documented
- GP notification submitted via PharmOutcomes where required by local service specification
⚠ Common service pitfalls
- Not distinguishing bullous from non-bullous impetigo. Bullous impetigo has larger, persistent blisters (1-2cm) that rupture to leave a thin flat crust rather than a thick golden crust. It requires GP referral and must not be treated under any Pharmacy First impetigo PGD or protocol.
- Supplying fusidic acid as first-line topical treatment. Hydrogen peroxide 1% cream is first line for localised impetigo. Fusidic acid is second line only: use it when hydrogen peroxide is unsuitable or has been tried and has not worked.
- Supplying fusidic acid to a patient who has used it before. Any previous use of topical fusidic acid for any indication is an exclusion criterion due to resistance risk. Ask specifically about previous use before supplying.
- Supplying fusidic acid to a patient who smokes or cannot stay away from open or naked flames. This is a PGD exclusion, not just a counselling point. Smoking and exposure to naked flames are exclusions because of severe burns risk. Fabric that contacts the cream remains a fire hazard even after washing. Do not supply fusidic acid to these patients: use the referral pathway instead.
- Treating erythromycin PGD 3e as the default for all pregnant patients. PGD 3e applies only to pregnant individuals aged 16 and over where flucloxacillin is not appropriate due to penicillin hypersensitivity. Pregnant patients without penicillin allergy should receive flucloxacillin.
- Missing the paracetamol and high anion gap metabolic acidosis (HAGMA) exclusion before supplying flucloxacillin. PGD 3c excludes patients with recent or current paracetamol use who have risk factors for HAGMA, including malnutrition, sepsis, or renal impairment. This exclusion is listed alongside methotrexate and probenecid in the PGD but is easily overlooked. Refer these patients to a prescriber.
- Missing CYP3A4 contraindications and QT interactions before supplying clarithromycin. Lercanidipine is contraindicated. Simvastatin and lovastatin must not be used concurrently. Patients taking ivabradine or quetiapine should be referred to a prescriber. Check warfarin and anticoagulant use for increased bleeding risk.
- Missing active eczema as an exclusion. A patient with impetigo on top of an active uncontrolled eczema flare is excluded from this pathway. Both conditions need addressing and the combination warrants GP assessment.
- Not giving contagion advice. School or work exclusion until 48 hours after starting treatment (or until lesions are crusted if untreated) is required. Food handlers have a legal obligation to notify their employer immediately.7
- Getting the flucloxacillin frequency wrong. Oral flucloxacillin for widespread impetigo is four times daily (every 6 hours), not twice daily.
- Treating widespread impetigo in an immunocompromised patient without referring first. Immunosuppressed patients with widespread impetigo should be referred to A&E urgently, not treated under this pathway.
Key takeaways
- Count the lesions first: 3 or fewer means topical treatment (hydrogen peroxide first line, fusidic acid second line only); 4 or more means oral treatment (flucloxacillin first line, clarithromycin for penicillin allergy, erythromycin for pregnant penicillin-allergic patients aged 16 and over). Bullous impetigo requires GP referral regardless of lesion count.
- Fusidic acid is second line only, requires no previous use for any indication, and must not be supplied to patients who smoke or are near naked flames due to fire risk. For flucloxacillin, screen for the paracetamol and HAGMA risk exclusion alongside methotrexate, probenecid, and voriconazole. Erythromycin (PGD 3e) is not the default for all pregnant patients: it applies only where flucloxacillin is not appropriate due to penicillin hypersensitivity.
- Impetigo is highly contagious: patients must stay away from school or work until 48 hours after starting treatment, and food handlers must notify their employer by law.
📚 References
- National Institute for Health and Care Excellence. Impetigo: antimicrobial prescribing. NICE guideline NG153. London: NICE; 2020. Available from: https://www.nice.org.uk/guidance/ng153
- NHS England. Pharmacy First - Impetigo: hydrogen peroxide 1% cream protocol (PGD 3a). Updated 23 September 2025; valid from 1 October 2025. London: NHS England; 2025. Available from: https://www.england.nhs.uk/wp-content/uploads/2023/11/PRN01010-3a.-impetigo-hydrogen-peroxide-cream-protocol-pharmacy-first.pdf
- NHS England. Pharmacy First - Impetigo: fusidic acid 2% cream patient group direction (PGD 3b). Published 19 December 2023. London: NHS England; 2023. Available from: https://www.england.nhs.uk/wp-content/uploads/2023/11/PRN01010-3b.-Impetigo-fusidic-acid-cream-patient-group-direction-Pharmacy-First.pdf
- NHS England. Pharmacy First - Impetigo: flucloxacillin patient group direction (PGD 3c). Updated 23 September 2025; valid from 1 October 2025. London: NHS England; 2025. Available from: https://www.england.nhs.uk/wp-content/uploads/2023/11/PRN01010-3c.-impetigo-flucloxacillin-patient-group-direction-pharmacy-first.pdf
- NHS England. Pharmacy First - Impetigo: clarithromycin patient group direction (PGD 3d). Updated 23 September 2025; valid from 1 October 2025. London: NHS England; 2025. Available from: https://www.england.nhs.uk/wp-content/uploads/2023/11/PRN01010-3d.-impetigo-clarithromycin-patient-group-direction-pharmacy-first.pdf
- NHS England. Pharmacy First - Impetigo: erythromycin patient group direction (PGD 3e). Updated 23 September 2025; valid from 1 October 2025. London: NHS England; 2025. Available from: https://www.england.nhs.uk/wp-content/uploads/2023/11/PRN01010-3e.-impetigo-erythromycin-patient-group-direction-pharmacy-first.pdf
- Food Standards Agency. Guidance: fitness to work in the food industry. London: Food Standards Agency. Available from: https://www.food.gov.uk/business-guidance/fitness-to-work