Pharmacy First: Infected Insect Bites
How to assess infected insect bites and stings under the NHS Pharmacy First service, when antibiotics are indicated, and the key exclusions including tick bites and signs of Lyme disease.
About this service
Infected insect bites and stings are one of the seven conditions covered by the NHS Pharmacy First service. The pathway applies to children aged 1 year and over and adults, and covers bites and stings from both six-legged insects (such as mosquitoes, gnats, and flies) and eight-legged arthropods (such as spiders, mites, and ticks).
The critical clinical distinction is between normal inflammatory reaction to a bite (which does not require antibiotics and should be managed with self-care) and a true soft tissue infection (which may qualify for antibiotic treatment under the PGD). Antibiotics are only appropriate when there is clear evidence of infection that has been present or worsening for at least 48 hours after the initial bite, with specific clinical signs present.
Tick bites are excluded from this pathway entirely due to the risk of Lyme disease. Erythema migrans (the characteristic expanding rash) should always be recognised and referred, and pharmacists should be aware that on darker skin tones it may appear more like a bruise than a classic bullseye pattern.
Who to offer the service to
Include
- Aged 1 year and over
- Bite or sting from an insect or arthropod (including spiders, mites, and ticks are in scope for assessment, but see tick exclusion below)
- Clear evidence of infection present or worsening at least 48 hours after the initial bite or sting (see inclusion criteria table below)
- NHS eligibility requirements apply
Exclude
- Under 1 year old: outside the Pharmacy First pathway. Refer to GP.
- Pregnancy under 16: excluded. For pregnant individuals aged 16 and over, a separate erythromycin PGD (4c) applies.
- No clear evidence of infection: initial inflammation around a fresh bite should be managed with self-care (see below). Do not supply antibiotics for a normal inflammatory bite reaction.
- Tick bite (any tick bite where the tick is still present, or where the presentation is consistent with a tick bite): refer to GP due to risk of Lyme disease
- Erythema migrans (expanding bullseye rash, or bruise-like marking on darker skin tones): refer to GP urgently. Do not supply antibiotics under this PGD.
- Bite or sting that occurred while travelling outside the UK with concern about insect-borne disease (e.g. malaria, tick-borne encephalitis): refer to GP
- Bite or sting caused by an unusual or exotic insect: refer to GP
- Human bite or animal bite or scratch: refer to GP
- Bite or sting in the mouth, throat, or around the eyes: refer to A&E urgently (airway or vision at risk)
- Suspected anaphylaxis or angio-oedema: refer to A&E urgently
- Previous systemic allergic reaction to the same type of bite or sting: refer to A&E urgently
- Severely immunocompromised: refer to GP same day
- Known comorbidity that may delay resolution: peripheral arterial disease, chronic venous insufficiency, lymphoedema, or morbid obesity: refer to GP
- Known liver disease or previous flucloxacillin-associated jaundice or liver dysfunction: excluded from flucloxacillin. Refer to GP.
- Known MRSA colonisation or infection: refer to GP
- Severe pain out of proportion to the wound (possible toxin-producing bacteria): refer to GP urgently
- Significant collection of fluid or pus requiring drainage: refer to GP
- Numbness or tingling of the affected area: refer to GP
- Puncture wound contaminated with fresh water, sea water, soil, or manure: refer (may need alternative antibiotics or tetanus prophylaxis)
- Systemically unwell: refer to GP or A&E depending on severity
- Sepsis suspected: call 999
How to deliver the service
- Screen for red flags and urgent exclusions first Before assessing for infection, check for features requiring immediate referral. Anaphylaxis or angio-oedema: A&E immediately. Bite or sting in the mouth, throat, or around the eyes: A&E immediately. Erythema migrans: refer to GP urgently (do not treat under this PGD). Systemically very unwell or sepsis: call 999 or refer to A&E. Previous systemic allergic reaction to the same bite type: A&E.
- Check for tick bites and Lyme disease risk All tick bites are excluded from this pathway due to the risk of Lyme disease, regardless of whether infection signs are present. Erythema migrans is the hallmark rash of early Lyme disease: an expanding erythematous ring, often described as a bullseye pattern, appearing days to weeks after a tick bite. On darker skin tones it may appear more as an expanding bruise-like marking than a red ring. If suspected, refer to GP urgently rather than supplying flucloxacillin, which is not appropriate for Lyme disease.
- Confirm the bite is at least 48 hours old and check exclusions Ask when the bite or sting occurred. Bites presenting within 48 hours with redness and swelling may simply reflect normal inflammation, not infection. If the bite is less than 48 hours old and there is no spreading or discharge, advise self-care and ask the patient to return if it is not improving after a further 48 hours. Check for liver disease, previous flucloxacillin jaundice, MRSA, penicillin allergy, and the other exclusions listed above.
- Apply the infection criteria Confirm that 3 or more infection signs are present (redness, pain or tenderness, swelling, warmth) AND that there is at least one spreading feature (redness or swelling is spreading beyond the bite site, or pustular discharge is present). Draw a line around the border of the erythema at the time of assessment and document its extent in the clinical record.
- Select the antibiotic and check interactions Flucloxacillin is first line. Before supplying, check for methotrexate, probenecid, and voriconazole (must not supply under this PGD). Check for warfarin use (INR monitoring advised). For penicillin allergy, use clarithromycin dosed by weight using BNF for Children. For pregnant individuals aged 16 and over, apply the erythromycin PGD 4c. Counsel on taking flucloxacillin on an empty stomach: 1 hour before food or 2 hours after food.
- Counsel and safety net Advise: avoid scratching, keep fingernails short and clean, keep hands clean when touching the area. Skin redness and itch may take up to 10 days to fully resolve even after antibiotics. Safety netting: return immediately if the infection spreads further, if new symptoms develop (fever, severe pain, swelling of face or throat), or if there is no improvement after completing the course. Advise seeking urgent help if signs of sepsis develop. Document the erythema border drawn at assessment.
Assessment outcome: what to do
| Result | Action | Urgency |
|---|---|---|
| Red flags or urgent exclusions present | Anaphylaxis, bite in mouth/throat/eyes, or previous systemic reaction: A&E immediately. Systemically unwell or sepsis: 999 or A&E. Erythema migrans: refer to GP urgently. | A&E / 999 / GP |
| Tick bite (any presentation) | Do not supply antibiotics under this PGD. Refer to GP for assessment and possible Lyme disease prophylaxis or treatment. | Refer to GP |
| Bite less than 48 hours old, no spreading, no discharge | Self-care: paracetamol or ibuprofen, cold compress, topical hydrocortisone 1% (off-label). Draw border around redness. Return if spreading or not improving after 48-72 hours. | Self-care |
| Infection criteria met (48+ hours, 3+ signs, spreading or discharge) | Supply flucloxacillin first line. Check penicillin allergy and drug interactions. Counsel on empty-stomach dosing. Document erythema extent. | Supply if PGD met |
Infection Criteria: All of the Following Must Apply
Infection must be present or worsening at least 48 hours after the initial bite or sting. Initial redness and swelling in the first 48 hours is a normal inflammatory response and does not qualify for antibiotic treatment.
| Requirement | Detail | Notes |
|---|---|---|
| At least 48 hours since the bite or sting | Infection is present or worsening 48+ hours after the bite | Bites presenting within 48 hours with redness alone: self-care only |
| 3 or more infection signs | Redness (erythema), pain or tenderness, swelling, skin feels hot to touch | Redness may be harder to detect on darker skin tones. Assess warmth and tenderness too. |
| AND at least one spreading feature | Redness or swelling is spreading beyond the immediate bite site, OR pustular discharge is present at the bite | Draw a line around the border of the erythema at assessment to document extent and monitor spreading |
Flucloxacillin Doses (four times daily, on empty stomach, for 5 days)
Take 1 hour before food or 2 hours after food. For penicillin allergy use clarithromycin by weight (BNFc for all ages). Pregnant individuals aged 16 and over: follow erythromycin PGD 4c.
| Age group | Flucloxacillin dose | Notes |
|---|---|---|
| 1 year to under 2 years | 125mg four times daily for 5 days | Oral solution available |
| 2 to 9 years | 250mg four times daily for 5 days | Oral solution or capsules |
| 10 to 17 years and adults | 500mg four times daily for 5 days | Capsules or oral solution |
Self-Care for Non-Infected or Early Bites
Where infection criteria are not met, or the bite is less than 48 hours old, advise self-care and ask the patient to monitor for spreading.
| Measure | Detail | Evidence |
|---|---|---|
| Analgesia | Paracetamol or ibuprofen for pain and swelling | Good evidence for symptom relief |
| Cold compress | Cloth cooled with cold water applied to the area | Helps reduce swelling and discomfort |
| Oral antihistamines | Chlorphenamine (sedating) may reduce itching | Off-label use for this indication; evidence limited |
| Topical hydrocortisone 1% | May reduce itch and inflammation | Off-label; limited evidence. Avoid on broken skin. |
| Monitoring | Draw a line around the redness border and take photos. Return if spreading, worsening, or not improving within 3 days. | Key safety-netting tool |
Recording and submission
- Complete the consultation record contemporaneously on PharmOutcomes.
- Key information to record:
- Patient name, date of birth, NHS number
- Duration since bite (at least 48 hours confirmed)
- Site of bite and description of the area including extent of erythema (draw border at assessment)
- Infection signs present: which of the four were found and how many
- Spreading feature confirmed: spreading erythema or pustular discharge
- Tick bite and Lyme disease risk assessed and excluded
- Exclusions checked (liver disease, MRSA, co-morbidities, travel history, bite type)
- Antibiotic supplied: name, strength, dose, frequency, duration, quantity, batch number, expiry date
- Penicillin allergy status confirmed
- Drug interactions checked
- Self-care advice and safety netting given
- Referral made if applicable
⚠ Common service pitfalls
- Supplying antibiotics for a bite less than 48 hours old. Redness and swelling in the first 48 hours after a bite is normal inflammation, not infection. The PGD requires infection to be present or worsening at least 48 hours after the bite.
- Missing erythema migrans. The expanding rash of Lyme disease can appear days to weeks after a tick bite. On fair skin it is a classic bullseye ring, but on darker skin tones it may look more like an expanding bruise. Always ask about tick exposure and inspect carefully. Flucloxacillin is not appropriate for Lyme disease.
- Treating tick bites with flucloxacillin. All tick bites are excluded from this pathway regardless of whether the usual infection criteria appear to be met. Refer to GP.
- Confusing spreading redness from infection with a normal large local allergic reaction. An allergic reaction tends to be itchy, symmetrical, and appears quickly (within minutes to hours of the bite). Infection tends to be tender, warm, and worsens over days. The 48-hour rule helps distinguish these.
- Getting the flucloxacillin dosing frequency wrong. Flucloxacillin for infected bites is four times daily (every 6 hours), not twice daily. Children aged 2-9 years: 250mg QDS. Adults and children 10+: 500mg QDS.
- Not counselling on empty-stomach dosing. Flucloxacillin should be taken 1 hour before food or 2 hours after food. This is frequently missed in counselling and may affect efficacy.
- Not checking for voriconazole. Voriconazole is a contraindicated drug interaction with flucloxacillin that is easy to miss. It is used for serious fungal infections and is more commonly seen in immunocompromised patients.
- Not drawing a border around the erythema at assessment. This is both a documentation requirement and a clinical tool. Without marking the extent of redness at the first assessment, it is impossible to objectively assess whether infection is spreading or resolving on return.
- Supplying flucloxacillin to a patient with known liver disease or previous flucloxacillin-associated jaundice. Both are exclusion criteria under this PGD. Ask specifically about previous liver problems before supplying.
Key takeaways
- Infection must be present or worsening at least 48 hours after the bite, with 3 or more infection signs AND spreading redness or pustular discharge. Bites under 48 hours with redness alone are a normal inflammatory reaction: advise self-care.
- All tick bites are excluded from this pathway due to Lyme disease risk. Always check for erythema migrans, which may look like a bruise on darker skin tones, and refer to GP urgently if suspected.
- Flucloxacillin is four times daily on an empty stomach for 5 days. Draw a border around the erythema at assessment and document its extent.