← All articles

Diabetic Ketoacidosis: Recognising the Emergency

A community pharmacy triage guide to recognising diabetic ketoacidosis, including ketone thresholds, the SGLT2 inhibitor trap, sick day rules, and when to call 999.

Why this matters

Diabetic ketoacidosis (DKA) is a life-threatening medical emergency caused by a severe shortage of insulin. Without insulin, the body breaks down fat for energy, producing acidic by-products called ketones. When ketones accumulate faster than the body can clear them, the blood becomes acidic and the patient can deteriorate within hours. DKA requires hospital treatment: intravenous insulin, fluids, and electrolyte replacement.

Community pharmacists may be the first healthcare professional consulted when DKA is developing. Knowing the warning signs, asking the right questions, and responding appropriately can significantly affect the outcome.

DKA most commonly affects people with type 1 diabetes, but it can occur in anyone treated with insulin, in newly presenting undiagnosed type 1 diabetes (particularly in children), and in people taking sodium-glucose cotransporter-2 (SGLT2) inhibitors such as empagliflozin, dapagliflozin, canagliflozin, and ertugliflozin. Patients on SGLT2 inhibitors can develop DKA with a normal or near-normal blood glucose level. This is known as euglycaemic DKA, and it is frequently missed because the glucose reading does not raise concern. Any person on these medicines presenting with DKA symptoms needs urgent clinical assessment regardless of what the glucose meter shows.

DKA can also occur during pregnancy at lower blood glucose levels than would typically trigger concern. Any pregnant person with diabetes presenting with DKA symptoms warrants the same urgent response.

Red flags vs more likely benign

FeatureMore likely benignRed flag ⚠
Breath odourNo unusual smell, or mild halitosisSweet, fruity smell like pear drops or nail polish remover
Breathing patternNormal rate and depth at restDeep, laboured, often rapid breathing (Kussmaul respiration): the body attempting to correct blood acidity. This is a late and serious sign.
Consciousness and orientationAlert, fully orientated, conversationalDrowsy, confused, difficult to rouse: this indicates severe acidosis and requires 999 immediately
Nausea and vomitingMild nausea, tolerating fluidsPersistent vomiting, unable to keep fluids down: this accelerates dehydration and prevents insulin absorption in those who inject
Blood ketones (if tested)Under 0.6 mmol/L: normal1.6 to 3 mmol/L: urgent assessment needed. Over 3 mmol/L with DKA symptoms: call 999. Over 3 mmol/L without symptoms: urgent same-day specialist contact.
Urine ketones (if dipstick available)Negative or trace2+ or more on urine dipstick supports a concern for DKA, but urine ketones lag behind blood levels by several hours and should not be used in isolation to guide management
Blood glucose on SGLT2 inhibitorNormal glucose, no symptomsNormal or only mildly elevated glucose with DKA symptoms: euglycaemic DKA. Do not be reassured by the glucose reading.

Think DKA if Your Patient Says...

These phrases from any person with diabetes should raise immediate suspicion. You do not need a high glucose reading to act. The clinical picture matters more than any single number.

  • "I cannot stop being sick."
  • "I am drinking constantly but cannot quench my thirst."
  • "I am going to the toilet every hour."
  • "I feel completely exhausted."
  • "My glucose will not come down no matter how much insulin I take."
  • "I have lost weight without trying." (Consider new-onset type 1 diabetes, particularly in a child or young adult presenting with thirst, frequent urination, and unusual tiredness.)

Any patient with or without a known diabetes diagnosis presenting with thirst, frequent urination, vomiting, and confusion should be assessed for DKA. In children, DKA is sometimes the first presentation of type 1 diabetes.

Common DKA Triggers

Recognising what brings on DKA helps the pharmacist ask the right questions. There is not always an obvious cause, but these are the most common.

  • Missed, reduced, or incorrectly administered insulin doses
  • Insulin pump failure or accidental dislodgement
  • Acute illness: chest infection, urinary tract infection, and gastroenteritis are particularly common triggers
  • New-onset type 1 diabetes: thirst, polyuria (frequent urination), unexplained weight loss, and lethargy in a child or young adult may be the first sign
  • SGLT2 inhibitor use: can trigger DKA at normal blood glucose levels, even in type 2 diabetes
  • Surgical procedures, physical injury, or serious acute illness such as a heart attack
  • Excessive alcohol intake or prolonged fasting

If DKA symptoms are present, do not wait for a clear trigger before acting.

What to do in pharmacy

Call 999 if: blood ketones are above 3 mmol/L and symptoms of DKA are present (vomiting, confusion, fruity breath, or laboured breathing); the person is drowsy, confused, or unresponsive; deep laboured breathing is present at rest; or DKA symptoms are present in someone with no known diabetes diagnosis, particularly a child. Do not advise the person to drive. Ask them to bring their medicines. If in any doubt, call 999.
Advise same-day contact with the diabetes care team or NHS 111 if: blood ketones are 1.6 to 3 mmol/L at any level of wellbeing; blood ketones are above 3 mmol/L but DKA symptoms are not clearly present (some patients with established type 1 diabetes and known sick day rules may be managed through their specialist team rather than 999, but this requires same-day specialist guidance); the person is on an SGLT2 inhibitor with any DKA symptoms regardless of glucose; blood glucose is persistently high and not responding to insulin; or vomiting is preventing adequate fluid intake. Pharmacy cannot manage DKA. The person needs clinical assessment.
If blood ketones are 0.6 to 1.5 mmol/L and the person is well, support them to follow their sick day rules. These are: do not stop insulin even if not eating (stopping insulin accelerates ketone production); increase sugar-free fluid intake to maintain hydration; test blood glucose and ketones every two hours; contact their diabetes team for guidance on insulin dose adjustment; and return to the pharmacy or seek further help without delay if vomiting starts, symptoms worsen, or ketones rise above 1.5 mmol/L. Make sure they have a clear plan before they leave.

Key takeaways

  • Any person with diabetes who is vomiting persistently, becoming confused, breathing deeply and rapidly at rest, or has fruity-smelling breath needs urgent hospital assessment.
  • Patients on SGLT2 inhibitors can develop DKA with a completely normal blood glucose reading: act on the symptoms, not the glucose.
  • Blood ketones above 3 mmol/L with DKA symptoms means 999. Blood ketones 1.6 to 3 mmol/L without symptoms means same-day specialist contact. Both are urgent.

Download the checklist

Download the one-page DKA recognition checklist

Professional disclaimer: This article is for educational purposes to support healthcare professionals' clinical decision-making. It does not replace independent professional judgement, local pathways, NICE guidance, or standard medical literature. Members of the public must not use this resource for self-diagnosis and should seek prompt advice from a qualified healthcare professional if experiencing chest pain, palpitations, fainting, or breathlessness.